[jadmin] Re: from many very angry AOL Users

[webmaster at aol.com]

Dear Jdmin,

Thanks for writing to America Online, it is a great pleasure to assist you regarding your concerns.
 
I apologize for the inconvenience that you have been experiencing. I appreciate your patience with this matter and I am here to help you.

AOL provides AIM free to the online community and as such and support is limited to online resources through e-mail.

AOL Member Services will answer questions about the AIM service through the e-mail address below:

aimsupport at aol.com

Warnings are penalties that one AOL Instant Messenger can issue to another for harassment, vulgarity, etc. If you receive a warning, your warning level increases and your ability to send and receive messages decreases. If you receive enough warnings, you can be prevented from sending or receiving messages at all and may even be signed off.

Warnings are not permanent however; their effects decrease over time. If you have been warned off the service, you can return after a cooling off period.  You can see someone?s warning level if you request information about that person by clicking the Info button in your Buddy List window.

To warn someone who has sent you an offensive message, click the WARN button in the Instant Message window in which you received the message. This imposes a warning on the sender, hampering that person's ability to send and receive messages. If someone receives warnings frequently, he or she will not be able to send messages at all. Only after a "cooling off" period can that person send messages again. You can choose to impose the warning anonymously. Anonymous warnings are less severe and the person you are warning may not know who issued the warning.

Note: You can issue only one warning for each message someone sends you. If someone warns you, consider ending the conversation. Every additional message you send enables that person to warn you again.

Thanks for writing to America Online.

Should you have further questions or concerns, please feel free to write back.

Shaw H.
Customer Care Consultant
The Techmail Department
America Online, Inc.

----------original message----------
>From:  jadmin at jabber.org
To:  temp-tech at aol.net

name: All AOL Users
email: jadmin at jabber.org
subject: from many very angry AOL Users
message: Second Warning to AOL from the world:

If you can't come up with an unified instant messenger,
Stop blocking mine. 

We will launch a war if you keep doing this stupid action.

ref:
http://www.jabber.com/news/special.shtml

---- New Conversation [Thu, 2:02 am] ----
This contact does not support formatted text.
AOLInstantMessenger says: You have been disconnected from the AOL Instant 
Message Service (SM) for accessing the AOL network using unauthorized software. 
You can download a FREE, fully featured, and authorized client, here 
http://www.aol.com/aim/download2.html .

>From all AOL Users
agent: Mozilla/4.0 (compatible; MSIE 4.01; Windows 98)
refer: http://www.aol.com/
X-Rep: 2584<BR>
X-MailId: 15390681<BR>
X-Queue: 210<BR>
X-Mailer: SwiftMail v3.86<BR>