[webteam] Stats of jabber.org

[Sander Devrieze]

2007/7/17, Nicolas Vérité <nicolas.verite at gmail.com>:
<snip>
> > It's because the way you tried to convert that person to Jabber. If
> > you (also) had said: "Download one of these clients: <fill in>, run
> > the chosen client, and you will see what you have to do" or don't tell
> > anything about Jabber and just say: "use <fill in client(s) here>". In
> > this way people will not try to search for "Jabber" in Google, instead
> > they will search for the name of the Jabber client you suggested, or
> > they will click on the website you suggested, downlad a client, run
> > it, and proceed the account registration without issues (if they have,
> > it's a usability problem in the client!).
>
> No Sander, I detailed carefully the whole simple process,
> but people don't RTFM,
> he searched Google,
> because this is what he usually does,
> he looked for a web subscription form,
> because this is what he usually does,
> etc.

The end user is too stupid to read, so as you say yourself, don't use
text. Just try to answer his post with something like this:
"1) Click on this:
http://prdownloads.sourceforge.net/coccinella/Coccinella-0.96.0Win.zip?download
2) Click on that file
3) Click on the ladybird
4) Click on this: http://coccinella.im/registernewaccount
(optional step: 5) Use your brains to combine step 3 and 4)"

If that guy does not understand this, just don't spend more time on
him: he will be too stupid to chat anyway :o)

-- 
Mvg, Sander Devrieze.