[webteam] forum

Sander Devrieze s.devrieze at pandora.be
Fri Mar 14 04:02:02 CDT 2008


2008/3/14, Robert Martinez <mail at mray.de>:
>  I think it would be wrong to try to draw people away from the client
>  forums, too.
>  But how _exactly_ do we deal with this?
>
>  Probably there is a very high demand for some (smaller) client projects
>  that don't offer a forum. So in some way we need to have a "client
>  problems" category, anyway.
>
>  Thoughts?

* If the client has its own forum or support channel, then forward the
user to this support channel.
* If the client has no forum or support channel, then try to answer
the question.

Regarding which categories are needed, I would prefer the same as I
did back in September, that is having one single category that
contains everything, thus no change.

-- 
Mvg, Sander Devrieze.


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