[Foundation] end-user survey

Iain Shigeoka iain.shigeoka at messaginglogic.com
Fri Jan 10 17:00:05 CST 2003


Great survey. Since we're doing useability suggestions, I'd also add that it
may help to put the 2-3 largest represented countries and languages at the
top of the drop box list for those choices. I know it will make the survey a
little biased but it is a pain to get to US and I bet most are, and the same
for english (the survey is in english...). In fact, making those the default
may be best... I highly doubt that we'll have a large number of Arabic
speaking Afghanistanis participating in the survey. :)

Sorry if it's too much of a nit pick or too us-centric.

As for additions, I would be really interested in the importance of IM and
Jabber in their lives (two separate 1-5 (extremely important to no
importance) radio choices), the number of hours they spend on IM
(rarely/never, occasional, 1hr/day, 2-3 hours/day, 3-6 hours/day, >6
hours/day), and a "What do you consider the biggest drawback(s) of Jabber"
text box or maybe checkboxes with several choices.

-iain

On 1/10/03 13:43, "Ed Coughlin" <ecoughlin at gollaborate.com> wrote:

> Great survey Peter!  The only suggestion I would make is to provide a little
> more explanation for some of the features listed.  Just in case less IM/P
> literate readers come across the survey it might better connect with them.
> I'm not sure that my attempt will be better but to illustrate what I'm
> thinking here goes.
> 
> For instance:
> 
> Reliable IM Gateways ---> "Reliable access to AOL IM, MSN Messenger, Yahoo
> Messenger services or other Instant Messaging services"
> Browser client --> "Improved Jabber Client products"  (might add "please
> provide more info in comment section")
> Bigger network/ more users -> "More jabber users that I can connect with"
>      might split into two        ->"Easier methods of finding users and
> managing my buddy list"
> 
> 
> I won't be insulted if you choose to ignore the suggestions...especially
> since they would dash that fine formatting job you did with the feature list
> :).
> 
> Ed
> 
> 
> 
> 
> ----- Original Message -----
> From: "Peter Saint-Andre" <stpeter at jabber.org>
> To: <members at jabber.org>
> Sent: Wednesday, January 08, 2003 10:01 PM
> Subject: [Foundation] end-user survey
> 
> 
>> I've started working on an end-user survey so we can gather some
>> information about Jabber users. Here is a draft:
>> 
>> http://www.jabber.org/tmp//user-survey.html
>> 
>> I copied some of the questions from the OpenOffice user survey but
>> drastically cut the number of questions so it doesn't take too long to
>> complete. Is there anything else you think we should ask about?
>> 
>> Peter
>> 
>> --
>> Peter Saint-Andre
>> Jabber Software Foundation
>> http://www.jabber.org/people/stpeter.php
>> 
>> _______________________________________________
>> Members mailing list
>> Members at jabber.org
>> http://mailman.jabber.org/listinfo/members
>> 
> 
> _______________________________________________
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