[Juser] Use of jabber for web customer care

[Michael Richter]

> 
> I am quite new to jabber and I am considering using jabber as a means
> of online customer care for an e-commerce site.


Don't. I'm serious. It's not even really adequate for personal, unimportant 
chatting. Specificaly S2S is such a mess that most of the time half the 
Jabber-using world can't talk to the other half, with the specifics of the 
halves changing every week.