[Operators] Recent Google XMPP Federation problems

Pedro Melo melo at simplicidade.org
Tue Feb 26 10:04:12 CST 2008


On Feb 26, 2008, at 2:45 PM, David Horwitz wrote:
> Hi  Pedro,
> This was originally started as a call logged with google 2 weeks  
> ago. Took some hunting to figure out how to do that! The address it  
> came from is apps-support at google.com

I've sent an email message to that address. If the process improves  
I'll post an update.

Best regards,

> Pedro Melo wrote:
>> Hi,
>> On Feb 26, 2008, at 1:17 PM, David Horwitz wrote:
>>> My last communication from google help basically seems to suggest  
>>> they expect us to go through the domain verification process in  
>>> order for us to get our routing back! So basically you have to  
>>> register all your domains, get admin access and switch off the  
>>> gtalk app or you risk one of your users breaking your routing  
>>> with google.  (email reproduced bellow for info).
>> The email message requires a response to follow up on the process.  
>> Did you requested this from support at google or some more specific  
>> email address?
>> I've been browsing and searching the Google Apps Help, and so far  
>> nothing on this.
>>> While I am negotiating this with the relevant sections of our IT  
>>> department, it has moved Google from my favourite suppliers of  
>>> cool new stuff to the worst. I also generally am one of the  
>>> people who argue against the network being locked down and people  
>>> to be allowed to use new service, this fiasco will seriously dent  
>>> my credibility next time I argue "you can't block that google app"
>> yeah :(, and it is really unfortunate.
>> Best regards,
>>> David
>>>> If you would like me to designate one of the accounts as an  
>>>> administrator
>>>> then you can nominate one after proving your ownership:
>>>> Verification option #1: create a special CNAME record
>>>> Create the following CNAME record for your domain through your  
>>>> domain
>>>> hosting provider.
>>>> dublin points to ghs.google.com
>>>> If your domain host is separate from your domain registrar, make  
>>>> sure
>>>> you're modifying the CNAME record with your domain host.  For help
>>>> creating this CNAME record, visit
>>>> https://www.google.com/support/a/bin/answer.py?answer=47283.
>>>> Verification option #2: uploading a special HTML file
>>>> 1. Create an HTML file and name it gafyd.html.
>>>> 2. Enter the following characters anywhere in the HTML file:  
>>>> dublin.
>>>> 3. Save and upload this HTML file to your website.  Be sure to  
>>>> upload the
>>>> file to your root directory.
>>>> 4. Check http://your-domain.com/gafyd.html to make sure the file  
>>>> was
>>>> uploaded properly.
>>>> Once you've completed one of the verification options, reply to  
>>>> this
>>>> message, and I'll review your request.
>>>> Sincerely,
>>>> Lucas
>>>> The Google Apps Team
>>> Pedro Melo wrote:
>>>> Hi,
>>>> On Feb 26, 2008, at 9:52 AM, David Horwitz wrote:
>>>>> An update on this post some back and forth with the google help  
>>>>> team. It seems that anyone registering to use Google apps team  
>>>>> edition on a domain causes google the assume it handles XMPP  
>>>>> for that domain - Until the admin opts out.
>>>>> So it looks like a student or staff member has registered to  
>>>>> use google apps on our domain. No admin has registered  
>>>>> (confirmed by Google) yet Google still seems to think it  
>>>>> handles XMPP.
>>>>> This is not good!
>>>> Yeah. Not good at all. This was my biggest concern when I read  
>>>> about the team edition.
>>>> I think the Google team in charge of this must quickly re-think  
>>>> this behavior. It is terribly irresponsible. What would people  
>>>> think if I registered my email with GMail and they decided that  
>>>> they are my preferred MX?
>>>> I wonder if they couldn't risk legal action by disrupting  
>>>> network communications like this... Specially under US law...  
>>>> It's a terrible risk to take.
>>>> If anybody knows where admins can opt-out, please post the link.  
>>>> I need to place some domains in there... I wonder how they check  
>>>> that I'm really the domain admin. Another problem that Admin  
>>>> Contacts for Servers would solve...
>>>> Best regards,
>>> -- 
>>> "It remains that, from the same principles, I now demonstrate the  
>>> frame of the System of the World." - Newton "Principia Mathematica"
>>> <david_horwitz.vcf>
> -- 
> "It remains that, from the same principles, I now demonstrate the  
> frame of the System of the World." - Newton "Principia Mathematica"
> <david_horwitz.vcf>

Pedro Melo
Blog: http://www.simplicidade.org/notes/
XMPP ID: melo at simplicidade.org

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